Resource Sharing Update

Hope Harley & Katy Aranoff ยท Denver Room · Tuesday, April 14

Speakers: Hope Harley, Katy Aranoff

Two-part session covering the Rapido resource sharing platform: Rapido CB (Consortial Borrowing) for cross-ILS lending, and Rapido stand-alone for academic institutions. Features the SearchOhio/OhioLINK deployment — the largest cross-ILS Rapido implementation to date.

Part 1: Rapido Consortial Borrowing

Presented by Hope Harley

SearchOhio / OhioLINK Deployment

11
Sierra libraries
6
Polaris libraries
5
Other ILS
88
Alma (OhioLINK)

Timeline

February 5, 2026 — SearchOhio soft launch (go-live)

March 2026 — Connected with OhioLINK (88 Alma academic institutions)

Met with staff from 8 libraries to work through a prioritized list of challenges. Feedback used to strengthen the solution — a Clarivate investment.

52-Day Usage Stats (as of April 1)

~45K
Requests submitted
37%
Fill rate
~865
Requests / day
6 days
Avg turnaround

Same Goals, Fundamentally Different Approach

INN-Reach (old)Rapido CB (new)
Infrastructure Local server Cloud-based architecture
Catalog Separate union catalog Integrated catalog — single search across SearchOhio + OhioLINK
Request interface Per-ILS Vega CRI (Central Request Interface)
Holdings data Stored in union catalog Tracks bibs only — real-time callbacks to each ILS for item availability

What stays the same

Sierra and Polaris staff stay in their native catalog — workflows unchanged. ILS-specific operations remain in each system.

Known gap being addressed

Rapido CB does not readily show holdings because it only stores bibs and does real-time lookups. This is a recognized issue actively being worked on.

What's Next

Staff requesting

Ability for staff to place requests on behalf of patrons.

Holdings & availability display

Fixing the visibility gap — making holdings data visible in the interface.

Local Vega Discover integration

SearchOhio/OhioLINK results surfaced directly in each library's own Vega Discover instance — patrons never need to leave their home catalog.

PIN authentication transition

Many member libraries still use barcode-only auth. Rapido requires PIN-based auth via Vega Discover. Focus is on minimizing disruption during migration.

Idea Exchange

Using Clarivate's Idea Exchange as the feedback channel for Rapido CB feature requests and prioritization.

Next Deployment

San Diego circuit is the next group of libraries to deploy Rapido CB resource sharing.

Target go-live: late June 2026

Part 2: Rapido Stand-Alone

Presented by Katy Aranoff

What is Rapido?

A resource sharing solution integrated with the library system that streamlines the user experience. Primarily aimed at academic library partners.

  • Libraries manage ILL and the system searches the collection catalog
  • Staff manage all their requests in one place
  • Users place and track their requests in one system

Key Features

Metadata import

Rapido automatically imports metadata for articles and physical books when patrons place requests — easing the process and improving fill rates. No more manual citation entry.

Patron transparency

Users see request status and progress directly in their library card using familiar language — not ILL jargon.

Smart automation

Routine requests handled automatically. Staff focus on mediating complex requests. Libraries configure workflows to match their own policies. Enables handling higher volume without adding staff.

Timezone-based routing

Requests route to partners in active timezones for faster fulfillment — not just proximity-based.

2025 Performance

5.5M
Requests
96%
Fill rate
9.8 hrs
Digital turnaround
95%
First-partner fill

Global community: Rapido is active across 20 countries spanning USA/Canada, Latin America, EMEA, APAC, Africa, and Australia/New Zealand.

Q&A Highlights

Item type distinction

Distinguishing item types (e.g., DVD vs. Blu-ray) is one of the top features requested at listening sessions. Patrons need to tell formats apart when requesting through Rapido.

INN-Reach is not going away — but Rapido is next-gen

Not rushing anyone off INN-Reach, but the two systems do not interoperate and likely never will. No plans to build a bridge. When a consortium moves to Rapido, it's a full cutover.

Moving away from OCLC ILL

Trend toward fewer OCLC resource sharing platforms and reducing dependency on OCLC ILL. Rapido offers customizable workflow management that puts more control in the hands of staff users.

Slide Photos

  1. Slide photos — Google Photos album